Shipping Policy

Last Updated: July 11, 2026

At Beaver Premium, we aim to deliver every order safely and on time throughout Sri Lanka.

1. Delivery Coverage

We provide islandwide delivery to addresses within Sri Lanka. We currently do not offer international shipping.

2. Delivery Time

Orders are normally delivered within 2–7 working days after the order has been confirmed.

Delivery times may vary depending on:

• The customer’s location
• Courier availability
• Public holidays and weekends
• Weather conditions
• Unexpected transportation or operational delays

Although we do our best to meet the estimated delivery period, delivery dates cannot be guaranteed.

3. Shipping Charges

Beaver Premium currently provides free islandwide delivery on all orders unless otherwise stated on the website or during a special promotion.

4. Order Confirmation

Customers may be contacted by telephone or WhatsApp to confirm their order and delivery information. Orders containing incomplete or incorrect contact details may be delayed.

Please provide:

• The recipient’s full name
• A working telephone number
• A complete delivery address
• The nearest town and postal code
• A nearby landmark, where applicable

5. Cash on Delivery

Cash on delivery is available for eligible orders. Customers should ensure that someone is available at the provided address to receive the parcel and make payment.

Repeatedly rejected or uncollected orders may affect the customer’s ability to use cash on delivery for future purchases.

6. Order Tracking

Once an order has been dispatched, tracking information may be provided by SMS, WhatsApp or email. Customers can also use the Track Your Order facility available on our website.

7. Delivery Attempts

Our courier partner may contact the customer before delivery. If the courier is unable to reach the customer or deliver the parcel, an additional delivery attempt may be made according to the courier’s procedures.

Additional charges may apply if an order must be dispatched again because of:

• An incorrect or incomplete address
• An unavailable recipient
• A rejected or uncollected delivery

8. Damaged or Incorrect Orders

If an order arrives damaged or contains an incorrect item, please contact Beaver Premium within 48 hours of delivery. Include the order number and clear photographs of the product and packaging.

Please refer to our Refund & Return Policy for complete return and exchange conditions.

9. Contact Us

For questions concerning an order or delivery, please contact us:

Beaver Premium
Telephone/WhatsApp: (+94) 777 068 805
Email: [email protected]
Website: www.beaverpremium.com

Thank you for choosing Beaver Premium.

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