Refund & Return Policy

Last Updated: August 10, 2026

At Beaver Premium, we take pride in delivering premium-quality apparel that meets the highest standards. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 7 days of receiving your order, subject to the following conditions:

• The item must be unused, unworn, unwashed, and in its original condition.
• All original tags, labels, packaging, and accessories must be intact.
• The item must not have any stains, odors, damage, or alterations.
• Proof of purchase or order confirmation is required.

Returns that do not meet these conditions may be declined.

Exchanges

We offer exchanges for:

• Incorrect size (subject to stock availability)
• Wrong item received
• Manufacturing defects

If your requested size is unavailable, you may choose another available product of equal value or pay the difference for a higher-priced item.

Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns or exchanges for:

• Products that have been worn, washed, or damaged after delivery.
• Sale, clearance, promotional, or discounted items.
• Gift cards or vouchers.
• Customized or personalized products.
• Items returned without original tags or packaging.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Clear photographs of the item
• Photographs of the packaging (if applicable)

Once verified, we will arrange a replacement or provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If your refund is approved:

• The refund will be processed to your original payment method.
• Approved refunds may take approximately 3–5 working banking days to reflect in your account, depending on your bank or payment provider.
• Original shipping and delivery charges are non-refundable. Only the eligible value of the returned product(s) will be refunded.

Please note that the time taken for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Return Shipping

If the return is due to:

• A manufacturing defect
• An incorrect item sent by Beaver Premium

Beaver Premium will arrange or cover the applicable return shipping cost.

For returns or exchanges due to reasons such as incorrect size selection, change of mind, or other customer-related reasons, the customer is responsible for the return shipping charges.

Please note that original shipping or delivery charges paid when placing the order are non-refundable.

Order Cancellation

Orders may be cancelled before they have been processed or shipped.

Once an order has been dispatched, it cannot be cancelled and must follow the return procedure after delivery.

Quality Assurance

Every Beaver Premium garment undergoes quality inspection before dispatch. We are committed to delivering products that meet our premium standards.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact our customer support team.

Beaver Premium

Email: [email protected]

Website: www.beaverpremium.com

We appreciate your trust in Beaver Premium and thank you for choosing to Wear Better. Live Better.